Privacy Policy
Last updated: October 2025
At Soully Aware Massage & Wellness (the “Business”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you engage with our massage and wellness services or use our website.
1. What information we collect
We may collect certain personal information that you provide to us—such as your name, email address, phone number (including mobile), appointment history, and payment or billing information. We may also collect technical information (such as IP address or device type) when you use our website, as well as interaction data related to your visits, bookings, and communications.
We collect your phone number and name to provide SMS registration and appointment reminders. We do not share your information with third parties except as required by law or to provide our service.
You may receive the following types of messages
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Answering client questions
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Two-way support (scheduling, confirmations, care instructions)
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Conversational messaging
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By opting in, individuals consent to receive text messages from Soully Aware, which may include answering client questions, two-way support such as scheduling, appointment confirmations, and care instructions, as well as conversational messaging related to therapeutic and medical massage services. Message and data rates may apply.
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HELP and STOP Instructions: Provide clear opt-in and opt-out instructions. Example:
Text HELP for help. Text STOP to unsubscribe.
Please note: message and data rates may apply when we send texts to your mobile device.
2. How we use your information
We use the information we collect to:
• Fulfill and manage your appointments and wellness services.
• Communicate with you about your sessions, bookings, reminders, or changes.
• Improve our website, services, and your experience with us.
• Comply with legal or regulatory obligations.
We do not share your information with third parties except when required by law or to facilitate our services.
3. Neither sharing nor transferring your personal/mobile information
• We never share your personal or mobile information with third parties for marketing purposes under any circumstances.
• We do not transfer your personal data to any external organizations under any circumstances.
• We maintain strict policies and technical measures to prevent unauthorized sharing or access to your data.
4. How we protect your information
We have implemented administrative, technical and physical safeguards designed to prevent unauthorized access, use, alteration or destruction of your personal data. While we strive to protect your data, please understand that no method of transmission over the Internet or electronic storage is completely secure.
5. Your rights
You may have rights (depending on your jurisdiction) to access, correct, or delete your personal information. If you have questions or would like to exercise these rights, please contact us using the information below.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time (for example, to reflect changes in our practices or legal requirements). When we make changes, we will update the “Last Updated” date at the top of this page and post the revised policy on our website.
7. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in laws or our practices.
The most recent version will always be available at https://soullyaware.com/privacy
8. Contact Us
If you have any questions or concerns about this policy or your data, please contact us at:
Soully Aware
1733 E Powell Blvd, Suite 102, Gresham, OR 97030
(503) 740-6343
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Opt-Out Rights:
You have the right to opt out of receiving SMS messages at any time.
To stop future communications, text STOP or UNSUBSCRIBE.
For help, text HELP